House rules

In addition to any rules, policies and/or procedures that are specific to your Main Premises:

  • You acknowledge and agree that:
  1. keys, key cards and other such items used to gain physical access to the Premises remain our property. You will cause your Members to safeguard our property and you will be liable for replacement fees should any such property be lost, stolen or destroyed;
  2. you shall promptly notify us of any change to your contact and payment information;
  3. we will provide notice to you of any changes to services, fees, or other updates by emailing the email addresses provided by you. It is your responsibility to read such emails and to ensure your Members are aware of any changes, even if we notify such Members directly;
  4. carts, dollies and other freight items which may be made available may not be used in the passenger elevator except at our discretion;
  5. for security reasons, we may, but have no obligation to, regularly record certain areas in the Premises via video;
  6. we may disclose information about you or your Members as necessary to satisfy any applicable law, rule, regulation, legal process or government request or as we otherwise deem reasonably necessary for the protection of us, other Member Companies or other Members;
  7. you and your Members will abide by other rules and regulations as determined by us and communicated to you, including by email. We may add, delete or amend the rules and regulations at our reasonable discretion and with notice to you, provided that neither the enforcement of such rules nor the additions, deletions or amendments of such rules shall be discriminatory—that is, such rules or additions will similarly apply to all other Members and Member Companies in the Premises receiving similar services;
  8. all of your Members are at least 18 years of age;
  9. you shall be solely and fully responsible for ensuring that no alcohol is consumed by any of your Members who is younger than the legal age for consuming alcohol in the applicable jurisdiction;
  10. We reserve the right to  limit the number of Members allowed at any point;
  11. common spaces are to be enjoyed by all our Member Companies, Members and guests unless otherwise instructed by us, and are for temporary use and not as a place for continuous, everyday work;
  12. you will provide us with reasonable notice of and complete all required paperwork prior to hosting any event at the Premises;
  13. you may not make any alterations and/or installations of additional design elements and furniture in the Premises without prior consultation and approval by us. All alterations and/or installations are subject to our community guidelines. In the event that any alterations and/or installations are made, you shall also be responsible for the full cost and expense of the removal of any such items and any restoration necessitated by any such alterations. To the extent that we incur any costs in connection with such alteration, installation or removal which are not otherwise paid by you we shall deduct such costs from the Service Retainer. Prior to any such alteration, installation or removal you shall coordinate with the Knowledge Center community manager at the Premises to discuss the appropriate time, manner and means for our facilities team to perform such alteration, installation or removal, at no time shall you or any of your Members perform any alteration, installation or removal yourself;
  14. you have no expectation of privacy or security with respect to Knowledge Center’s Internet connection, networks, telecommunications systems or information processing systems (including any stored computer files, email messages and voice messages), and your activity and any files or messages on or using any of those systems may be monitored at any time without notice, including for security reasons and to ensure compliance with Knowledge Center’s policies, regardless of whether such activity occurs on equipment owned by you or Knowledge Center;
  15. you and your Members’ computers, tablets, mobile devices and other electronic equipment must be (i) kept up-to-date with the latest software updates provided by the software vendor and (ii) kept clean of any malware, viruses, spyware, worms, Trojans, or anything that is designed to perform malicious, hostile and/or intrusive operations. We reserve the right to remove any device from our networks that poses a threat to our networks or users until the threat is remediated; and
  16. you grant us permission to use your name, trademark and/or logo to identify you as a Member of Knowledge Center, alongside those of other Members, on a public-facing “Membership” display on our www.knowledgecenter.org website. You acknowledge that we may, from time to time, use your name, trademark and/or logo incidentally and/or in passing in connection with promotion of our and our partners’ businesses, products and services during and after the Term www.knowledgecenter.org. To the extent (i) any such use is objectionable to you, (ii) you notify us of your objections in writing and (iii) provided that we work promptly and in good faith to remove or minimize to the extent reasonably possible under the circumstances the effect of the objected-to conduct, you hereby waive any claims or damages against us relating to such use.
  17. Pets are not allowed within the premises. We reserve the right to restrict any Member’s right to bring a pet into the Premises at our sole discretion.
  • No Member will:
  1. perform any activity that is reasonably likely to be disruptive or dangerous to us or any other Member Companies, or our or their employees, guests or property, including without limitation the Premises;
  2. use the Services to conduct or pursue any illegal activities;
  3. use the Services to conduct any activity that is generally regarded as offensive;
  4. attach or affix any items to the walls or make any other alterations to the Premises or install antennas or telecommunication lines or devices in the Premises or bring any additional furniture into the Premises, in each case without our prior written consent;
  5. misrepresent himself or herself to the Knowledge Center community, either in person or on the Knowledge Center Member Network;
  6. take, copy or use any information or intellectual property belonging to other Member Companies or their Members or guests, including without limitation personal names, likenesses, voices, business names, trademarks, service marks, logos, trade dress, other identifiers or other intellectual property, or modified or altered versions of the same, and this provision will survive termination of this Agreement;
  7. take, copy or use for any purpose the name “Knowledge Center” or any of our other business names, trademarks, service marks, logos, trade dress, other identifiers or other intellectual property or modified or altered versions of the same, or take, copy or use for any purpose any pictures or illustrations of any portion of the Premises, without our prior consent, and this provision will survive termination of this Agreement;
  8. use the Premises in a “retail,” “medical,” or other nature involving frequent visits by members of the public;
  9. make any copies of any keys, keycards or other means of entry to the Premises or lend, share or transfer any keys or keycards to any third party, unless authorised by us in advance; or
  10. install any locks to access anywhere within the Premises, unless authorised by us in advance; or
  11. allow any guest(s) to enter the building without registering such guest(s) and performing any additional required steps according to our policies.

You are responsible for ensuring your Members comply with all House Rules.