Job Title: MERN Stack Developer

Location: Gurugram, India
Employment Type: Full-Time / Contract / Hybrid
Department: Technology / Product Development

About Us
We are an innovation-driven team building cutting-edge digital experiences in the architecture and design industry. Our platforms connect physical spaces with interactive digital interfaces to deliver seamless, real-time content and data experiences. As we scale, we’re looking for a talented MERN Stack Developer to help us build powerful, modular, and intuitive applications that integrate back-end data systems with front-end user experiences.

Position Overview
We’re seeking a MERN Stack Developer who is passionate about building high-performance web applications and APIs. You will play a critical role in developing and maintaining our digital infrastructure, powering everything from large touchscreen interfaces to material library management tools.

Key Responsibilities

• Design, develop, test, and deploy full-stack web applications using MongoDB, Express.js, React.js, and Node.js

• Integrate third-party APIs and internal databases

• Create dynamic and responsive UI components using React and modern CSS frameworks

• Build RESTful APIs and microservices to support scalable data operations

• Optimize applications for performance, scalability, and security

• Collaborate with UI/UX designers, product owners, and hardware teams

• Maintain clean, well-documented code and assist with code reviews

• Troubleshoot and resolve bugs or performance bottlenecks across the stack

Required Qualifications

• 2–4 years of experience working as a full-stack MERN developer

• Strong knowledge of JavaScript ES6+, MongoDB (or similar NoSQL DB), Express, React, and Node

• Experience with version control (Git), RESTful APIs, and deployment pipelines

• Familiarity with integrating front-end systems with inventory or CMS backends (Drupal, etc.)

• Understanding of responsive design and cross-browser compatibility

• Ability to write clean, scalable, and well-tested code

• Strong problem-solving and debugging skills

Nice to Have

• Experience with server-side rendering (Next.js) or static site generation

• Familiarity with UI frameworks like Tailwind CSS, Material UI, or Bootstrap

• Experience with Docker, PM2, or cloud deployment (AWS, GCP)

• Knowledge of GraphQL and real-time data via WebSockets

• Previous exposure to interactive screen-based systems or kiosks

Job ID : NT-4001

Job Title: Sales Executive – Construction Materials

Location: Gurugram, India
Employment Type: Full-Time
Department: Customer Acquisition

About Us
We are an innovative material experience company transforming how architects, designers, and builders discover and engage with construction and interior products. Our immersive platform blends physical sample libraries with smart digital interfaces to streamline decision-making and product selection.

Role Overview
We are looking for a driven and customer-oriented Sales Executive to join our growing team. This role is ideal for someone with 1–2 years of experience in construction procurement or materials sourcing, now looking to switch gears into a client-facing business development role.

Responsibilities

• Develop and manage relationships with architects, designers, contractors, and procurement teams

• Promote material brands and solutions listed within our platform and physical experience center

• Understand customer project needs and recommend appropriate products from our curated library

• Coordinate sampling, pricing, and delivery timelines with internal teams and vendors

• Track leads, update CRM, and meet monthly sales targets

• Assist in organizing material presentations and brand showcase events

Requirements

• 1–2 years of work experience in procurement, sourcing, or sales within the construction or building materials sector

• Strong interpersonal and communication skills

• Familiarity with architectural products, finishes, or interior fit-out materials

• Ability to explain technical product details to both designers and site professionals

• Organized, self-motivated, and result-driven

• Proficiency in MS Office or CRM tools is a plus

Nice To Have

• Prior experience interacting with architects or design consultants

• Understanding of project cycles in construction or interiors

• Multi-lingual (English + regional language)

Job ID : NS-1001

Job Title: Sales – Intern

Location: Gurugram, India
Employment Type: Internship 3 – 6 months (Possibility of PPO)
Department: Customer Acquisition

About Us
We are an immersive material experience company that connects architects, designers, and contractors with innovative brands and materials. Our platform integrates physical sample libraries with digital tools, streamlining how professionals discover and select products for architecture and interior projects.

Role Overview
We are looking for a proactive and motivated Sales Intern to support our business development and brand engagement initiatives. This is a hands-on opportunity to learn sales strategies, client engagement techniques, and the business side of the architecture and construction materials industry.

Key Responsibilities

• Assist in identifying and reaching out to potential clients, partners, and design professionals

• Support the sales team in preparing decks, demos, and brand presentation materials

• Maintain and update CRM with leads, follow-ups, and client information

• Conduct secondary research on prospective clients, design studios, and construction firms

• Help coordinate meetings, site visits, and material showcase events

• Shadow senior team members during sales pitches and partner interactions

Requirements

• Pursuing or recently completed a degree in Business, Marketing, Architecture, or related field

• Strong verbal and written communication skills

• Basic understanding of architecture, design, or building materials is a plus

• Organized, detail-oriented, and enthusiastic about learning

• Comfortable with tools like MS Office, Google Workspace, and CRM platforms (training provided)

Nice To Have

• Previous internship or project experience in sales, customer engagement, or event coordination

• Interest in architecture, interiors, or the design-tech ecosystem

• Multi-lingual communication ability (English + regional languages)

Job ID : NS-1002

Job Title: Category Executive – Mechanical

Location: Gurugram, India
Employment Type: Full-Time
Department: Category Management

About Us
We are an innovation-led material experience company transforming how the architecture and construction industry engages with physical samples and digital interfaces. Our ecosystem connects design professionals with curated material brands, enabling smarter selection, deeper product visibility, and more efficient sourcing.

Role Overview
We are looking for a Category Executive – Mechanical with a technical background and strong understanding of construction materials and specifications. This role involves curating, organizing, and standardizing product data for mechanical and industrial categories within our platform.

Key Responsibilities

• Support the creation and maintenance of attribute masters for mechanical and MEP-related construction materials

• Collaborate with vendors and internal stakeholders to define technical specifications, categories, and product hierarchies

• Standardize data across multiple brands and product SKUs for smooth digital integration

• Ensure completeness and accuracy of data sheets, certifications, and spec documents

• Conduct market research to expand and refine the category structure

• Assist in onboarding new brands, ensuring they meet classification and documentation standards

• Work cross-functionally with content, tech, and inventory teams to integrate material metadata into digital platforms

Requirements

• B.E. / B.Tech in Mechanical Engineering or related field

• 4–5 years of experience in product or category management, preferably in construction or industrial materials

• Familiarity with MEP (Mechanical, Electrical, Plumbing) categories, HVAC systems, or industrial fittings

• Strong data handling and spreadsheet skills

• Detail-oriented mindset and ability to organize complex technical information

Nice To Have

• Experience working with ERP systems, attribute frameworks, or technical catalogs

• Understanding of procurement or vendor onboarding processes

• Exposure to BIM data, product databases, or inventory tools

• Basic knowledge of digital platforms like Odoo, Drupal, or similar CMS4

Job ID : NO-2001

Job Title: Category Executive – Electrical

Location: Gurugram, India
Employment Type: Full-Time
Department: Category Management

About Us
We are a material innovation platform transforming how architecture, interior, and construction professionals interact with products and brands. Through a seamless blend of physical sample environments and smart digital interfaces, we simplify the discovery, classification, and sourcing of materials across multiple verticals.

Role Overview
We are seeking a Category Executive – Electrical to support the structuring and expansion of our electrical materials catalog. This role requires a keen understanding of product classification, specification standards, and digital taxonomy related to electrical systems and fixtures used in construction projects.

Key Responsibilities

• Build and manage the electrical product database including wiring devices, lighting, panels, cables, conduits, etc.

• Create and refine attribute masters and taxonomy for electrical categories

• Collaborate with suppliers and internal teams to ensure complete and accurate metadata

• Support onboarding of electrical brands, including collection of technical documents, certifications, and pricing

• Align product structure with industry standards and project-use cases

• Conduct market and competitor research to enhance depth and relevance of the electrical material library

• Coordinate with tech and content teams to integrate structured product data into the digital interface

Requirements

• B.E. / B.Tech in Electrical Engineering or related field

• 4–5years of experience in category management, product cataloging, or procurement in the electrical or construction domain

• Familiarity with electrical hardware and consumables used in residential and commercial building projects

• Strong proficiency with spreadsheets and data organization tools

• Attention to detail and ability to interpret technical product data

Nice To Have

• Experience with ERP systems or material master creation (e.g., Odoo, SAP)

• Prior work with electrical vendors, contractors, or MEP consultants

• Understanding of BIS/IEC specifications, catalog structuring, or BIM integration

• Exposure to content management systems (Drupal, etc.)

Job ID : NO-2002

Job Title: Category Executive – Civil
Location: Gurugram, India
Employment Type: Full-Time
Department: Category Management

About Us
We are a next-generation material experience company reshaping how professionals in the architecture, design, and construction industry discover and interact with building materials. Through physical libraries and intelligent digital systems, we streamline sourcing, classification, and brand visibility across verticals.

Role Overview
We are looking for a Category Executive – Civil to manage and structure data for civil construction materials such as cement, aggregates, bricks, blocks, waterproofing, adhesives, and structural products. This role is ideal for candidates with a technical background and experience in handling material catalogs, specifications, and product hierarchies within the civil domain.

Key Responsibilities

• Build and maintain product and brand databases for civil construction materials

• Develop attribute masters and classification logic for key sub-categories such as concrete, masonry, admixtures, waterproofing, etc.

• Coordinate with vendors to collect, verify, and organize technical specifications, datasheets, and certifications

• Structure product metadata for seamless integration into digital interfaces (web + in-library systems)

• Support vendor onboarding, pricing mapping, and documentation standards for civil products

• Perform category audits and research market benchmarks to enhance brand coverage and catalog completeness

• Collaborate with tech, inventory, and content teams to drive consistency across platforms

Requirements

• B.E. / B.Tech in Civil Engineering or Construction Technology

• 4–5 years of experience in product/category management, procurement, or technical cataloging in civil materials

• Familiarity with construction product classifications, site-use standards, and technical datasheets

• Advanced skills in spreadsheets and product data management

• Detail-oriented approach to organizing and maintaining large material libraries

Nice To Have

• Prior experience with ERP systems like Odoo, SAP, or Oracle

• Exposure to vendor management, procurement systems, or BIM-compatible data

• Understanding of IS codes, test certifications, and site-specific selection criteria

• Familiarity with construction-tech platforms, product marketplaces, or CMS tools like Drupal

Job ID : NO-2003

Job Title: Quality Executive
Location: Gurugram, India
Employment Type: Full-Time
Department: Quality Management System (QMS)

About Us
We are an innovation-led material experience company transforming the way architecture, design, and construction professionals engage with building materials. We blend physical sample environments with digital workflows to enable intelligent material sourcing, inventory control, and product visibility.

Role Overview
We are seeking a Quality Management Systems (QMS) Executive with 4–5 years of relevant experience in driving SOP development, process documentation, quality control, user testing, and MIS tracking. The ideal candidate will have a strong background in operational systems and quality assurance, and will work closely with teams across warehouse, digital operations, vendor coordination, and customer experience.

Key Responsibilities

• Design, document, and implement Standard Operating Procedures (SOPs) across operations, inventory, quality control, and logistics

• Conduct process audits and coordinate cross-functional alignment on quality standards

• Plan and execute user testing for physical space experiences, digital interfaces, and process interventions to ensure functionality and ease of use

• Collect feedback from stakeholders (internal teams, clients, vendors) to iterate and improve SOPs and workflows

• Define and track KPIs for quality, accuracy, and service consistency

• Maintain daily/weekly/monthly MIS reports and dashboards to monitor compliance and improvements

• Support implementation of corrective/preventive action plans for identified issues or deviations

• Conduct internal training on process adherence and testing protocols

Requirements

• Graduate in Engineering, Operations, Industrial Management or related field

• 4–5 years of experience in QMS, SOP creation, and process control, preferably in inventory-heavy or customer-facing operations

• Experience in user testing—physical or digital—for identifying friction points and validating process changes

• Strong documentation skills and understanding of ISO/Lean/Kaizen or similar frameworks

• Hands-on with spreadsheets, dashboards, and data-driven decision-making

• Strong collaboration and communication skills

Nice To Have

• Prior experience with ERP platforms such as Odoo or SAP

• Understanding of user-centered testing methodology for interfaces, service flows, or showroom experiences

• Knowledge of construction or architectural materials lifecycle

• Familiarity with audit and training tools

Job ID : NO-2004

Job Title: Concierge Executive – Architecture & Design Materials

Location: Gurugram, India
Employment Type: Full-Time
Department: Co – work Management

About Us
We are a cutting-edge immersive design hub that curates and showcases a wide spectrum of architectural and interior materials. Our platform blends physical product samples with digital tools, helping architects, designers, and brand partners connect in a seamless, technology-enhanced environment.

Position Overview
We are seeking a dynamic and well-organized Concierge Executive who understands architectural and interior materials and can provide a premium experience to visitors, professionals, and brand partners. You’ll be the first point of contact at our immersive hub, guiding guests through material selections, coordinating brand interactions, and supporting procurement queries.

Key Responsibilities

• Act as the front-facing guide for all visitors, offering tailored walk-throughs of material racks and interactive displays
• Understand and explain product information, material usage, finishes, and sustainability features
• Liaise with architecture and design professionals, ensuring their sampling or information requests are managed accurately and promptly
• Coordinate with internal inventory teams to track and update sample availability
• Support procurement-related inquiries, vendor coordination, and sample ordering processes
• Maintain a refined understanding of new materials added to the collection and their applications
• Assist in coordinating brand presentations, demos, and material launches on-site
• Work closely with the digital content and inventory teams to ensure location data, displays, and sample statuses are aligned

Required Qualifications

• Bachelor’s degree in Architecture, Interior Design, Materials Management, Procurement, or related field
• 1-2 years experience in material sourcing, procurement coordination, or product handling in the architecture/design industry (Preferred)
• Excellent communication and interpersonal skills, with a warm and professional demeanor
• Strong understanding of construction materials, finishes, and design language
• Familiarity with inventory software (experience with Odoo is a plus)
• Attention to detail, organizational skills, and customer-first mindset
• Comfort with digital tools and screen-based information systems (training provided)

Preferred Traits

• Experience working in a design studio, showroom, or sample library
• Enthusiasm for emerging trends in building materials and sustainable practices
• Multilingual abilities (English + regional languages)

Job ID : NO-2005

Job Title: Content Writer – Technical
Location: Gurugram, India
Employment Type: Full-Time
Department: MarCom & Design

About Us
We are a materials intelligence company building digital and physical platforms for architecture, construction, and design professionals. By enabling transparent material discovery and storytelling, we are redefining how the industry engages with construction and interior products.

Role Overview
We are looking for a Technical Content Writer with 1–2 years of experience to create engaging, informative, and technically sound content for our digital channels. The ideal candidate has an engineering or construction background and is skilled at simplifying complex technical topics for social media, marketing, and platform-based communication.

Key Responsibilities

• Write technical content for social media, product explainers, brand case studies, and educational posts

• Translate material specifications, construction details, and product data into accessible, engaging formats

• Collaborate with design, product, and category teams to develop scripts, captions, and visual briefs

• Conduct research on trends in building materials, technologies, and design tools

• Maintain a consistent tone and structure aligned with brand voice and content standards

• Support video team with short-form scripting and keyword-rich captions

• Contribute to platform documentation, interface text, and feature explainers when needed

Requirements

• 1–2 years of experience in content writing, technical documentation, or product storytelling

• Educational background in Engineering, Architecture, or related fields preferred

• Strong written communication skills with ability to adapt tone across formats

• Proficiency in simplifying technical terms for non-technical audiences

• Familiarity with digital platforms and writing for social media channels (LinkedIn, Instagram, etc.)

• Attention to detail and experience in working with structured content briefs

Nice To Have

• Understanding of construction materials, finishes, or sustainability certifications

• Experience writing for design or engineering audiences

• Ability to develop content ideas based on analytics and platform insights

• Familiarity with tools like Notion, Google Docs, or CMS systems

Job ID : NM-3001

Job Title: Graphic Designer
Location: Gurugram, India
Employment Type: Full-Time
Department: MarCom & Design

About Us
We are a design-led material innovation company transforming how architects, designers, and builders interact with products and materials. Through immersive physical spaces and intelligent digital platforms, we enable material discovery, storytelling, and sourcing like never before.

Role Overview
We are looking for a Graphic Designer with 1–2 years of professional experience to join our in-house creative team. You will be responsible for visual storytelling across print, digital, and spatial formats. This is an opportunity to work on brand campaigns, product communication, event visuals, social content, and platform UI assets—all within a fast-evolving design-tech ecosystem.

Key Responsibilities

• Create visual assets for marketing, social media, print collateral, screen interfaces, presentations, and in-space communication

• Collaborate with content, marketing, and product teams to develop cohesive design narratives

• Support development of brand templates, identity systems, and style guidelines

• Design and adapt layouts across multiple formats and aspect ratios

• Translate technical or product concepts into clean, compelling visual language

• Work within and evolve brand standards across internal and external communication

• Maintain file organization, design systems, and version control for quick execution

Requirements

• 1–2 years of professional design experience (in-house or agency)

• Proficiency in Adobe Photoshop and Illustrator

• Working knowledge of Figma for interface, layout, or collaborative design workflows

• Strong visual and typographic sensibility

• A portfolio showcasing real-world projects in brand, editorial, or marketing design

• Attention to detail and ability to handle multiple projects simultaneously

Nice To Have

• Interest or background in architecture, design, or material culture

• Motion graphics or video asset creation skills

• Experience in preparing artwork for print production

• Exposure to UI/UX workflows or digital prototyping tools

Job ID : NM-3002

Job Title: Digital Marketing Executive
Location: Gurugram, India
Employment Type: Full-Time
Department: MarCom & Design

About Us
We are a materials intelligence company bridging the physical and digital worlds of architecture, design, and construction. Through immersive experiences and digital platforms, we help professionals discover, evaluate, and connect with innovative material brands.

Role Overview
We are looking for a Digital Marketing Executive with hands-on experience in running digital campaigns and creating high-performance content. The ideal candidate should have strong knowledge of Meta Ads and Google Ads, and be able to support visual content creation through basic video editing. You will be responsible for driving visibility, engagement, and leads through paid campaigns and content amplification.

Key Responsibilities

• Plan, execute, and optimize paid campaigns across Meta Ads (Facebook, Instagram) and Google Ads (Search, Display, YouTube)

• Monitor campaign performance and KPIs; adjust targeting, bidding, and creative for maximum ROI

• Collaborate with the content and design team to create effective ad creatives, videos, and visual assets

• Conduct keyword research, audience segmentation, and campaign testing

• Support video content editing and motion design for short-form promotional formats

• Analyze campaign data and prepare weekly performance reports

• Coordinate with platform, events, and sales teams to align digital campaigns with broader business goals

Requirements

• 1–2 years of experience in digital marketing with focus on paid media

• Proven experience with Meta Ads Manager and Google Ads platforms

• Ability to create and manage ad sets, audiences, lookalikes, and conversion tracking

• Working knowledge of video editing tools (e.g., Adobe Premiere Pro, CapCut, or similar)

• Understanding of performance metrics such as CTR, CPC, ROAS, and engagement rates

• Strong analytical skills and attention to detail

Nice To Have

• Interest or background in architecture, design, or construction products

• Familiarity with tools like Canva, Figma, or Adobe Creative Suite for visual adaptation

• Experience managing social media calendars and organic content strategies

• Exposure to marketing automation.

Job Title: Catalogue Executive
Location: Gurugram, India
Employment Type: Full-Time
Department: Operations

About Us
We are a materials intelligence company building a hybrid platform for architecture, construction, and design professionals. Our physical libraries and digital ecosystems allow specifiers and brands to connect through organized product discovery, specification workflows, and immersive experiences.

Role Overview
We are looking for a Catalogue Executive to support onboarding, cataloguing, and content integrity across our digital and physical libraries. The ideal candidate will be meticulous, process-oriented, and experienced in working with tools like Odoo, Drupal, and MS Excel to manage large volumes of structured product data.

Key Responsibilities

• Onboard brand catalogues and product data into digital library systems

• Structure, clean, and organize catalogues in Excel before uploading to Odoo and Drupal

• Coordinate with category managers and vendors to verify product details, specifications, and assets

• Manage taxonomy, attributes, and categories to ensure uniformity and searchability

• Perform routine audits and updates to ensure data accuracy across platforms

• Support physical material library team in syncing digital tags with actual inventory

• Work across teams to maintain metadata, imagery, and product hierarchies

Requirements

• 1–2 years of experience in catalogue or content management, preferably in e-commerce, product, or ERP environments

• Hands-on experience with Excel, data cleaning, and working with structured data

• Familiarity with Odoo and Drupal preferred

• Detail-oriented with strong organizational and documentation skills

• Comfortable working with large datasets and doing data validation

Nice To Have

• Background in architecture, interior design, or construction materials

• Understanding of digital asset management and taxonomy creation

• Experience onboarding vendor product catalogs or SKUs in bulk

• Familiarity with CSV formatting, file conversion, and version control

Job ID : RO-2001

Job Title: Operations Executive
Location: Gurugram, India
Employment Type: Full-Time
Department: Operations

About Us
We are a materials intelligence company transforming how architecture, design, and construction professionals engage with building materials. Our hybrid ecosystem combines digital discovery with physical experience centers to enable smart sourcing, inventory visibility, and storytelling for product manufacturers and specifiers.

Role Overview
We are looking for an Operations Executive with 2–3 years of experience in managing day-to-day operational systems, data reporting, and performance tracking. The ideal candidate will be data-savvy, organized, and familiar with modern tools including AI-based platforms for productivity and analysis. You will work across teams to streamline reporting, improve coordination, and support decision-making processes through data insights.

Key Responsibilities

• Manage and maintain daily, weekly, and monthly MIS reports

• Analyze operational data to track performance, inventory accuracy, and vendor metrics

• Support the development and documentation of SOPs, dashboards, and internal workflows

• Use AI tools or automation platforms to optimize data entry, report generation, and task workflows

• Coordinate with warehouse, content, and vendor teams to ensure timely execution and visibility

• Identify gaps in process or reporting and recommend improvements

• Work closely with senior operations and technology teams on cross-functional initiatives

Requirements

• 2–3 years of experience in operations, business support, or performance reporting

• Proficiency in Excel, Google Sheets, and data visualization tools

• Strong analytical and organizational skills

• Experience using AI-based tools or platforms for workflow improvement or content automation

• Familiarity with inventory systems or ERP software (e.g., Odoo, SAP, etc.)

• Good communication and coordination skills

Nice To Have

• Background in construction materials, inventory-heavy environments, or supply chain coordination

• Experience building dashboards or performance trackers (Google Data Studio, Power BI, etc.)

• Exposure to operations roles in product, e-commerce, or digital-first organizations

• Familiarity with productivity tools like Notion, Zapier, Slack bots, etc.

Job Title: Human Resource Executive– Generalist

Location: Gurugram, India

Employment Type: Full-Time

Department: Human Resource

About Us

We are an innovative material experience company transforming how architects, designers, and builders discover and engage with construction and interior products. Our mission is to address the everyday challenges faced by professionals and future professionals in architecture and design by providing an immersive platform that blends physical sample libraries with smart digital interfaces to streamline decision-making and product selection.

Role Overview

We are looking for an HR Generalist with 1–2 years of experience to support day-to-day operations of the Human Resource department. This includes recruitment, onboarding, employee relations,maintaining employee records, and assisting in the implementation of HR policies and procedures. The role is key to ensuring a positive employee experience and smooth HR operations.

Key Responsibilities

Maintain and update employee records in various systems and ensure data accuracy and confidentiality.

Support payroll and benefits administration by gathering employee information and ensuring timely updates.

Maintain HR documents such as job descriptions, organizational charts, and employee handbooks.

Respond to employee inquiries regarding HR policies, benefits, and other HR-related matters.

Assist in recruitment efforts, including job postings, screening resumes and scheduling interviews.

Create MIS reports related to HR functions and update records in a timely manner.

Requirements

1–2 years of experience in a similar role 

Proficiency in Microsoft Office- Word, Excel, PowerPoint. (Must Have)

Proficiency in Google suits- Google sheets and Google Docs,etc

Strong attention to detail and multitasking skills.

Nice To Have

Understanding and managing emotions, both one’s own and others’, is helpful in navigating sensitive situations and building strong relationships.

The ability to analyze HR data to identify trends, make informed decisions, and contribute to strategic planning can be a valuable asset.

Aligning HR initiatives with overall business objectives.

Job ID : NO-2008

Job Title: Brand Coordinator

Location: Gurugram, India

Employment Type: Full-Time

Department: Brand Management

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

The Brand Coordinator will be responsible for supervising the onboarding team, managing brand profiles, and ensuring smooth execution of all brand-related deliverables as per contractual obligations (BCA). This role involves close coordination with the Leasing Department, ensuring visibility and accessibility of brand samples/catalogues, and driving strong relationships with brands (BRM). The Brand Coordinator will also track contracts, oversee renewals, and manage PR activities with partnered and targeted brands.

Key Responsibilities

Brand Onboarding & Profile Management
Assume responsibility from the Leasing Department once brand contracts are signed.
Supervise the onboarding team to create and maintain brand profiles on the ML website.
Register both onboarded and targeted brands (digital display only) and ensure accurate data upload.
Ensure smooth transition of brands into the KC ecosystem, aligning with agreed deliverables.
Sample & Catalogue Management
Oversee display and organization of brand samples/catalogues on racks as per contract obligations.
Implement barcoding and numbering systems for effective inventory management.
Monitor inventory using LMS (Library Management Software) for traceability and easy accessibility.
Contract & Renewal Management
Track brand contracts and follow up 2 months before lease expiry for renewal discussions.
Pitch leasing renewals and coordinate with the Leasing Department for non-renewals.
Maintain MIS reports for monitoring KPIs, renewals, and overall brand performance.
Brand Relationship Management (BRM) & PR
Develop and nurture strong relationships with current and targeted brands.
Act as a point of contact for brands, ensuring smooth communication and issue resolution.
Support brand engagement through PR activities, ensuring visibility and partnership growth.
Team Supervision & Reporting
Lead and guide the onboarding team, ensuring timely execution of deliverables.
Review MIS reports, track progress against KPIs, and present updates to management.
Align cross-functional coordination with Leasing, Marketing, and Operations teams
.

Requirements

Experience: 8–10 years of relevant experience in brand coordination, client servicing, or project management.
Education: B. Arch / B.Tech (Civil/Mechanical).
Industry Preference: Candidates from Construction, Architecture, or Hospitality industries will be preferred.
Strong knowledge of contract management, client coordination, and inventory handling systems.
Excellent communication, relationship management, and negotiation skills.
Proficiency in MS Office, MIS reporting, and inventory management software (LMS).
Ability to lead a team and manage multiple stakeholders under tight deadlines.

Nice To Have

• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational and leadership abilities to supervise the onboarding team.
• Knowledge of inventory management systems (LMS) and basic IT tools.
• Analytical and reporting skills for preparing MIS and KPI tracking.
• Ability to build and sustain long-term professional relationships with brands.

.

Job ID : NO-2008

Job Title: Center Manager

Location: Gurugram, India

Employment Type: Full-Time

Department: Operations

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

The Center Manager will be responsible for overseeing the entire onboarding function, ensuring seamless integration of brands into the Knowledge Center ecosystem. This includes managing contracts, supervising the placement and organization of samples/catalogues, and driving team performance. The role requires close coordination with Leasing, Marketing, and Brand Management functions to ensure smooth execution of processes, timely fulfillment of contractual deliverables, and operational excellence.

Key Responsibilities

Operational Management:-
Oversee daily operations of the Knowledge Center, ensuring efficiency across all functions (facilities, events, membership services, procurement, and logistics).
Develop and implement Standard Operating Procedures (SOPs) to maintain consistency and high service standards.
Monitor and manage budgets, expenses, and operational KPIs.

Team Leadership & Coordination:-
Supervise and guide cross-functional teams, ensuring seamless collaboration between brand management, marketing, events, and architecture departments.
Conduct regular reviews, training, and performance evaluations to build a strong operational workforce.

Facility & Resource Management:-
Ensure the Knowledge Center’s infrastructure, physical library, and digital systems are well-maintained and fully functional.
Coordinate with facility vendors for maintenance, housekeeping, security, and technical support.
Oversee inventory, procurement, and vendor negotiations to ensure cost-effective operations.

Member & Client Experience:-
Oversee the membership services process—onboarding, renewals, and grievance redressal.
Ensure an exceptional visitor and member experience through efficient front-desk operations, tours, and engagement activities.
Gather feedback and implement improvements to enhance client satisfaction.

Event & Program Support:-
Collaborate with the Event Management and Brand teams to execute workshops, seminars, and exhibitions hosted at the Knowledge Center.
Ensure logistical arrangements, space allocation, and technical support are efficiently handled.

Compliance & Reporting:-
Ensure adherence to safety, health, and compliance standards.
Maintain accurate documentation and reporting systems for operational activities, audits, and compliance checks.
Provide regular MIS reports and dashboards to senior management for strategic decision-making.

.

Requirements

Experience:

10–15 years of experience in operations, preferably in innovation centers, co-working spaces, or customer experience-driven industries. Brand coordination, client servicing, or project management.

Education:

MBA/ B.Tech/ B.Arch, preferably from Construction/ Hospitality industry.
Strong leadership, organizational, and communication skills.
Proficiency in project management, vendor management, and process optimization.
Tech-savvy with familiarity in CRM, ERP, or digital operational systems.
Ability to handle multiple priorities in a fast-paced environment.

Skills & Competencies:

• Problem-solver with a process-driven mindset.
• Strong people management and conflict resolution skills.
• Customer-first approach with attention to detail.
• Strategic thinker with operational execution capability..

Job ID : NO- 

Job Title: Loader

Location: Gurugram, India

Employment Type: Full-Time

Department: Onboarding/Inventory Staff

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

The Loader will be responsible for the safe and efficient handling of material samples, catalogues, and consignments within the Knowledge Center. This includes loading and unloading stock between facility floors, supporting the consignment team, and assisting in the placement and organization of materials. The role requires physical stamina, attention to detail, and a careful approach to ensure no damage to samples during handling.

Key Responsibilities

Loading & Unloading: Safely load and unload stock, consignments, and material samples between facility floors.

Material Handling: Ensure careful handling of all materials to prevent damage, loss, or misplacement.

Support to Consignment Team: Assist in receiving consignments, checking stock, and moving items for proper storage or display.

Support to Placement Team: Provide assistance in organizing and positioning samples/catalogues in racks or display areas as required.

Coordination: Work closely with the operations, consignment, and category teams for smooth movement and placement of stock.

Compliance: Adhere to safety protocols and organizational guidelines while handling and transporting materials.

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Requirements

Experience:

2–3 years of relevant experience in loading, unloading, or warehouse/material handling roles.
Physical fitness and stamina to handle manual material movement.
Basic understanding of safe material handling practices.
Team-oriented with the ability to follow instructions accurately.

Education:

Metric Pass (10th standard).

Skills & Competencies:

• Strong attention to detail and careful handling approach.
• Ability to work efficiently in a fast-paced environment.
• Dependable and punctual with a responsible attitude.
• Willingness to support multiple teams and adapt to operational needs.

Job ID : NO- 

Job Title: Consignment Executive

Location: Gurugram, India

Employment Type: Full-Time

Department: Onboarding Line Management

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

The Consignment Executive will be responsible for coordinating and managing inbound and outbound consignments at the Knowledge Center. This includes handling shipments, verifying consignments against packing lists, ensuring proper documentation, and maintaining accurate records. The role requires accuracy, attention to detail, and strong coordination with vendors, courier services, and internal teams to ensure smooth movement and traceability of materials.

Key Responsibilities

Consignment Coordination: Coordinate with vendors, suppliers, and logistics partners for timely inward and outward movement of consignments.

Receiving & Verification: Check and verify incoming consignments against packing lists for accuracy and completeness.

Documentation: Maintain accurate records of all consignment transactions, including receipts, dispatch notes, and inventory updates.

Handling & Storage: Ensure proper handling, labeling, and storage of consignments within the Knowledge Center.

Tally & Reporting: Monitor consignment discrepancies, damages, or missing items, and report to relevant stakeholders.

Collaboration: Work closely with category, library, and operations teams for smooth integration of consignments into inventory and library systems.

Compliance: Adhere to organizational standards for consignment handling, safety, and record-keeping.

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Requirements

Education: Graduate / Diploma, preferably in Supply Chain, Logistics, or a related field.

Experience: 4–5 years of relevant experience in logistics, warehousing, or supply chain operations.

Strong organizational and detail-oriented mindset.

Familiarity with consignment handling, inventory verification, and packing list reconciliation.

Hands-on knowledge of ERP or inventory management systems is a plus.

Good communication and vendor coordination skills.

Proficiency in spreadsheets and documentation tools

Skills & Competencies:

• Exposure to logistics operations, shipping, and consignment processes.
• Knowledge of warehouse management and inventory control practices.
• Ability to handle multiple consignments efficiently and meet deadlines.
• Problem-solving skills to address discrepancies or operational issues.

Job ID : NO- 

Job Title: Product Placement Staff

Location: Gurugram, India

Employment Type: Full-Time

Department: Onboarding Staff

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

We are seeking a Product Placement Staff member to support the organization, display, and upkeep of product samples in our material library. The role requires a hands-on professional who can maintain the visual presentation, ensure category-wise placement, and assist in rearrangements to provide a seamless browsing experience for architects, designers, and industry professionals.

Key Responsibilities

Place samples and products on racks according to defined categories and layouts.

Maintain neatness, accessibility, and visual appeal of displays.

Support in shifting, rearranging, or setting up displays for events and presentations.

Ensure product labels, tags, and categories are properly aligned with the digital catalogue.

Coordinate with catalogue and material library teams to sync physical and digital records

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Requirements

Experience: 1–2 years in product handling, display management, or related roles.

Education: Diploma or equivalent qualification.

Industry Preference: Construction, interior design, or hospitality industry exposure preferred.

Basic organizational and manual handling skills.

Attention to detail and ability to follow display standards.

Skills & Competencies:

• Strong sense of organization and visual presentation.
• Ability to handle product samples with care and accuracy.
• Willingness to work collaboratively with cross-functional teams.
• Flexibility to support display rearrangements and library upkeep as needed

Job ID : NO- 

Job Title: Concierge Helper

Location: Gurugram, India

Employment Type: Full-Time

Department: Facility Operations

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

We are seeking Concierge Helpers to assist the concierge team in delivering smooth and efficient day-to-day operations. The role involves supporting Concierge Executives, handling basic member and visitor requests, and ensuring availability of required materials and supplies. The ideal candidates should be reliable, attentive, and service-oriented with a hands-on approach to operational support.

Key Responsibilities

• Support Concierge Executives in daily operations across facility floors.

• Handle basic visitor and member requests, providing timely assistance and coordination.

• Ensure availability and proper organization of materials, supplies, and stationery.

• Assist in setting up areas for meetings, events, or facility activities as required.

• Maintain cleanliness, orderliness, and readiness of concierge and public areas.

• Report any service-related issues or material shortages to the Concierge Executive or Manager.

• Collaborate with facility, housekeeping, and administration teams for seamless operations.

Requirements

Experience:

1–2 years in support, hospitality, or facility operations roles.

Education: Diploma or equivalent qualification.

Industry Preference: Construction, interior design, or hospitality industry exposure preferred.Basic communication and organizational skills.
Ability to follow instructions and support day-to-day operational needs.

Skills & Competencies:

• Service-oriented and dependable with a positive attitude.
  
• Attention to detail and willingness to take initiative.
  
• Ability to work as part of a team and manage multiple small tasks.
  
• Punctual, disciplined, and professional in conduct.
  
• Flexibility to assist during events or extended operational hours as needed.

Job ID : NO- 

Job Title: Concierge Manager

Location: Gurugram, India

Employment Type: Full-Time

Department: Operations

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

 The Concierge Manager will be responsible for overseeing all concierge services and managing the concierge team at the Knowledge Center. The role ensures a smooth and seamless experience for members, visitors, and guests by handling service requests, escalations, and maintaining service excellence. The position requires strong leadership, problem-solving skills, and a customer-first approach.

Key Responsibilities

• Supervise and lead the concierge staff to deliver high-quality services.
• Oversee day-to-day concierge operations ensuring smooth functioning.
• Assist members and visitors with bookings, queries, and personalized support.
• Manage escalations promptly and ensure resolution with professionalism.
• Coordinate with internal teams to facilitate seamless visitor/member experiences..
• Monitor service delivery standards and implement improvements.
• Maintain accurate records of service requests, feedback, and escalations.
• Train, guide, and motivate concierge staff for consistent service excellence.

Requirements

Experience:

• Graduate, preferably in Hospitality, Hotel Management, or related field.

Education:

• 5–7 years in concierge, front office, or guest relations management.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to handle escalations and resolve issues under pressure.
• Professional demeanor and customer-focused approach.
• Knowledge of hospitality software/ERP systems will be an added advantage.

Skills & Competencies:

• Strong organizational and people management skills.
• Problem-solving and conflict resolution abilities.
• Exposure to guest service operations, concierge practices, and service protocols.
• Ability to multitask and maintain high service standards.
• Commitment to maintaining a premium and professional member experience.

Job ID : NO- 

Job Title: Front Desk Executive – members

Location: Gurugram, India

Employment Type: Full-Time

Department: Facility Operations

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

We are seeking a Front Desk Executive to manage member interactions, appointments, and front-office operations with professionalism and efficiency. The role involves handling membership-related assistance, scheduling appointments, maintaining accurate system entries, and ensuring a smooth check-in and registration process for all visitors and members.

Key Responsibilities

• Welcome and assist members, visitors, and guests with a warm and professional approach.
• Handle membership-related queries, renewals, and documentation.
• Manage appointment scheduling, system entries, and database updates accurately.
• Oversee check-ins, registrations, and visitor access coordination.
• Address member issues and direct them to appropriate departments for resolution.
• Maintain front desk records, logs, and reports as per standard procedures.
• Coordinate with concierge and facility teams to ensure seamless member experience.
• Uphold organizational service standards, appearance, and communication protocols.

Requirement

• Experience: 2–4 years in front office, hospitality, or customer service roles.
• Education: Graduate or Diploma in Hospitality Management or related field.
• Industry Preference: Hospitality, corporate offices, or facility management environments.
• Proficiency in MS Office and visitor or appointment management systems.
• Excellent communication and interpersonal skills.

Skills & Competencies:

• Strong customer service orientation and attention to detail.
• Professional appearance and courteous demeanor.
• Ability to multitask and manage multiple appointments efficiently.
• Reliable, organized, and proactive in handling front-office responsibilities.
• Team player with a positive attitude and commitment to service excellence.

Job ID : NO- 

Job Title: Front Desk Executive – Non members

Location: Gurugram, India

Employment Type: Full-Time

Department: Facility Operations

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

We are seeking a Front Desk Executive to manage member interactions, appointments, and front-office operations with professionalism and efficiency. The role involves handling membership-related assistance, scheduling appointments, maintaining accurate system entries, and ensuring a smooth check-in and registration process for all visitors and members.

Key Responsibilities

• Welcome and assist members, visitors, and guests with a warm and professional approach.
• Handle membership-related queries, renewals, and documentation.
• Manage appointment scheduling, system entries, and database updates accurately.
• Oversee check-ins, registrations, and visitor access coordination.
• Address member issues and direct them to appropriate departments for resolution.
• Maintain front desk records, logs, and reports as per standard procedures.
• Coordinate with concierge and facility teams to ensure seamless member experience.
• Uphold organizational service standards, appearance, and communication protocols.

Requirement

• Experience: 2–4 years in front office, hospitality, or customer service roles.
• Education: Graduate or Diploma in Hospitality Management or related field.
• Industry Preference: Hospitality, corporate offices, or facility management environments.
• Proficiency in MS Office and visitor or appointment management systems.
• Excellent communication and interpersonal skills.

Skills & Competencies:

• Strong customer service orientation and attention to detail.
• Professional appearance and courteous demeanor.
• Ability to multitask and manage multiple appointments efficiently.
• Reliable, organized, and proactive in handling front-office responsibilities.
• Team player with a positive attitude and commitment to service excellence..

Job ID : NO- 

Job Title: Front Desk Staff

Location: Gurugram, India

Employment Type: Full-Time

Department: Facility Operations

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

We are seeking Front Desk Staff to support the daily operations of the front office and ensure smooth coordination between members, visitors, and internal teams. The role involves assisting Front Desk Executives with administrative tasks, document handling, and addressing basic customer queries in a professional and efficient manner.

Key Responsibilities

• Provide support to Front Desk Executives in day-to-day front office operations.
• Assist in handling documents, forms, and records related to memberships and appointments.
• Respond to member and visitor queries or direct them to the appropriate personnel.
• Maintain front desk supplies, materials, and organized filing systems.
• Support check-in and registration processes as needed.
• Coordinate with facility and concierge teams for seamless operations.
• Ensure the reception and surrounding areas are neat, organized, and welcoming.

Requirement

• Experience: 1–2 years in front office, customer service, or administrative Roles.
• Education: Graduate or Diploma in Hospitality Management or related field.
• Industry Preference: Hospitality, corporate offices, or facility management environments.
• Basic computer proficiency and record-keeping skills.
• Good communication and interpersonal abilities.

Skills & Competencies:

• Service-oriented with attention to detail and reliability.
• Courteous and professional demeanor.
• Ability to multitask and support multiple team members.
• Organized, proactive, and adaptable to dynamic work environments.
• Team player with a positive and collaborative attitude.

Job ID : NO- 

Job Title: Catalogue Library Front Desk

Location: Gurugram, India

Employment Type: Full-Time

Department: Material Library

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

We are seeking a Catalogue Library Front Desk professional to manage the daily operations of the material library desk. The role involves handling catalogue and sample issuance and retrieval, maintaining accurate inventory records, and assisting members in accessing and locating required materials and resources.

Key Responsibilities

• Manage the library front desk operations, including sample and catalogue issuance and retrieval.
• Maintain up-to-date inventory records of materials, catalogues, and samples.
• Support members in locating and accessing required materials or digital references.
• Ensure proper organization, labeling, and categorization of library materials.
• Coordinate with the digital catalogue and product placement teams for data synchronization.
• Monitor material movement and ensure timely return and restocking of samples.
• Maintain cleanliness, orderliness, and presentation standards of the library area.

Requirement

• Experience: 1–2 years in library management, documentation, or administrative roles.
• Education: Graduate, preferably in Library Science or a related field.
• Industry Preference: Construction, design, or hospitality industry exposure preferred.
• Basic knowledge of inventory management and library systems.
• Good communication and record-keeping skills.

Skills & Competencies:

• Strong organizational and documentation abilities.
• Detail-oriented with a focus on accuracy and order.
• Customer service mindset with a helpful and approachable attitude.
• Ability to manage multiple tasks and maintain systematic records.
• Team player with flexibility to support library and catalogue operations as needed.

Job ID : NO- 

Job Title: Event Manager

Location: Gurugram, India

Employment Type: Full-Time

Department: Events & Experience

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

We are seeking an experienced Event Manager to lead the planning, coordination, and execution of events, workshops, and experiences hosted at The Knowledge Center. The role involves managing end-to-end event operations, liaising with internal teams and external partners, and ensuring each event aligns with the organization’s brand standards and objectives. The ideal candidate will have strong leadership, organizational, and creative skills, with proven experience in delivering premium event experiences.

Key Responsibilities

• Plan, organize, and execute events, workshops, and experiences from concept to completion.
• Develop event strategies aligned with organizational goals and audience engagement.
• Manage vendor relationships, logistics, and on-site event coordination.
• Supervise event setup, design, and post-event activities, ensuring seamless execution.
• Collaborate with marketing, operations, and client engagement teams for event promotion and communication.
• Prepare and manage event budgets, ensuring cost efficiency and high-quality output.
• Evaluate event performance and generate post-event reports with key learnings and recommendations.
• Maintain a calendar of events and ensure timely delivery of all milestones.

Requirement

• Experience: 8–10 years in event management, hospitality, or experiential marketing roles.
• Education: Graduate or MBA, preferably with specialization in Event Management or related fields.
• Industry Preference: Event management, corporate experiences, or hospitality sectors. Proven experience managing large-scale and high-profile events. Strong communication, negotiation, and stakeholder management skills. Proficiency in event planning software and MS Office tools

Skills & Competencies:

• Excellent leadership, planning, and organizational abilities.
• Creative mindset with an eye for detail and quality.
• Strong multitasking and problem-solving skills.
• Ability to work under pressure and manage multiple events simultaneously.
• Professional demeanor with a customer-focused and results-driven approach.
• Flexibility to work during evenings or weekends as per event schedules.

Job ID : NO- 

Job Title: Event Staff

Location: Gurugram, India

Employment Type: Full-Time

Department: Events & Experience

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

We are seeking Event Staff to support the execution of events, workshops, and experiences hosted at The Knowledge Center. The role involves assisting during event setup, registration, and closure, providing guest support, and managing equipment and venue readiness before and after each event. The ideal candidates will be energetic, responsible, and team-oriented with a strong focus on operational excellence.

Key Responsibilities

• Support during event setup, registration, coordination, and closure activities.
• Provide assistance to guests, members, and participants during events.
• Manage equipment, furniture, and materials required for each event.
• Ensure venue preparation before events and assist in restoring order post-event.
• Coordinate with event executives and facility teams for smooth execution.
• Handle basic documentation, checklists, and on-ground communication.
• Maintain cleanliness, safety, and operational readiness of event spaces.

Requirement

• Experience: 1–2 years in event support, hospitality, or facility operations.
• Education: Graduate or Diploma in any discipline, preferably in Event Management or Hospitality.
• Industry Preference: Event management, hospitality, or corporate service environments.
• Basic communication and organizational skills.
• Ability to work in dynamic and fast-paced settings..

Skills & Competencies:

• Energetic, dependable, and service-oriented attitude.
• Ability to follow instructions and support on-ground operations efficiently.
• Strong teamwork and time management abilities.
  Attention to detail and proactive approach to task completion.
• Flexibility to work during evenings, weekends, or extended event hours as required.

Job ID : NO- 

Job Title: Business Center Executive

Location: Gurugram, India

Employment Type: Full-Time

Department: Facility Operations / Business Center

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

We are seeking a Business Center Executive to manage the daily operations of coworking and shared workspaces within The Knowledge Center. The role involves coordinating seat allocations, handling bookings, managing member interactions, and ensuring smooth utilization of resources. The ideal candidate will be service-oriented, organized, and capable of maintaining a professional and efficient business environment for members and visitors..

Key Responsibilities

• Manage daily operations of coworking and business center spaces.
• Coordinate seat allocations, bookings, and scheduling of meeting rooms and shared areas.
• Address member requirements, service requests, and operational queries promptly.
• Escalate issues to relevant departments and ensure timely resolution.
• Maintain accurate records of occupancy, usage, and billing-related information.
• Coordinate with housekeeping, IT, and facility teams to ensure space readiness.
• Monitor supplies, stationery, and amenities required for business center operations.
• Support member onboarding, orientations, and day-to-day communication.

Requirement

• Experience: 3–5 years in coworking, business center, or hospitality operations.
• Education: Graduate or MBA in Business Administration, Hospitality Management, or related field.
• Industry Preference: Coworking spaces, corporate offices, or hospitality environments. Strong communication, coordination, and administrative skills. Proficiency in MS Office and workspace management systems.

Skills & Competencies:

• Excellent organizational and multitasking abilities.
• Customer-focused with a professional and courteous demeanor.
• Ability to manage day-to-day operations independently.
• Strong problem-solving and decision-making capabilities.
• Team player with flexibility to support events and extended operations as required.

Job ID : NO- 

Job Title: Caretaker

Location: Gurugram, India

Employment Type: Full-Time

Department: Facility Operations / Creche

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

We are seeking a dedicated Caretaker to supervise and ensure the safety, hygiene, and wellbeing of infants and young children in the crèche. The role involves assisting children with feeding, diapering, toilet training, and nap schedules as per age-appropriate needs, while also organizing engaging play and learning activities. The ideal candidate should have a nurturing attitude, attention to detail, and a commitment to maintaining high standards of cleanliness and care.

Key Responsibilities

• Supervise and ensure the safety, hygiene, and wellbeing of infants and young children in the crèche.
• Assist children with feeding, diapering, toilet training, and nap schedules according to their age and needs.

• Organize age-appropriate learning, play, and recreational activities to promote child development.
• Maintain cleanliness and hygiene of play areas, toys, bedding, and baby care equipment.
• Ensure compliance with health, safety, and sanitation standards.
• Monitor and report any health concerns or incidents to the supervisor.
• Maintain records of child attendance, activities, and routines.
• Support in maintaining a warm, welcoming, and organized environment for children and parents.

Requirement

• Experience: 4–5 years in childcare, nursing, or crèche operations.
• Education: B.Sc Nursing or equivalent qualification in childcare or early education.
• Industry Preference: Childcare centers, hospitals, or educational institutions.
• Strong understanding of hygiene, safety, and child wellbeing protocols.
• Compassionate, patient, and attentive to children’s needs.

Skills & Competencies:

• Nurturing and responsible attitude with excellent caregiving skills.
• Ability to manage multiple children with patience and empathy.
• Good communication and observation abilities.
• Strong organizational and cleanliness standards.

Job ID : NO- 

Job Title: Facility Manager

Location: Gurugram, India

Employment Type: Full-Time

Department: Facility Management

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

We are seeking an experienced Facility Manager to oversee the operation, maintenance, and optimization of all MEP (Mechanical, Electrical, Plumbing) and IT infrastructure services across the organization. This role requires a proactive leader who can ensure seamless facility operations, compliance with safety standards, and efficient resource utilization while minimizing downtime and costs.

Key Responsibilities

MEP & IT Services Management

• Oversee daily operations and maintenance of HVAC, plumbing, electrical systems, ACS, CCTV, PAS, FAS, IT networks, servers, and EPABX.
  
• Develop and implement maintenance schedules to minimize downtime and extend equipment lifecyc
• Ensure strict compliance with safety, statutory, and environmental standards..
• Implement IT security protocols and ensure smooth connectivity across all systems.

Preventive Maintenance & Inspections

• Conduct routine inspections to identify potential risks and address issues before escalation.

• Monitor facility performance metrics such as energy usage, system efficiency, and maintenance costs.
• Prepare and present MIS reports on facility operations, maintenance activities, and cost efficiency.

Vendor & Contract Management

• Source, negotiate, and manage contracts with external vendors for services including maintenance, security, cleaning, catering, and parking.
• Monitor vendor performance, ensuring contractual obligations, quality standards, and cost optimization are met.
• Maintain accurate records of service agreements and renewal timelines.

Team Leadership & Supervision

• Lead and supervise facility and engineering teams across technical, security, and maintenance divisions.
• Assign responsibilities, set performance goals, and provide training to ensure high efficiency and readiness.
• Foster a culture of accountability, safety, and continuous improvement.

Operational Excellence

• Ensure smooth functioning of all building infrastructure, utilities, and communal facilities.
• Implement proactive maintenance strategies to reduce repair costs and improve operational uptime.
• Use data-driven insights for decision-making on energy savings, resource allocation, and facility enhancements.

Requirement

• Education: B.Tech in Mechanical or Electrical Engineering.
• Experience: Minimum 10+ years of progressive experience in facility management, engineering services, or building operations. Strong knowledge of MEP systems, IT infrastructure, and facility management best practices.Proven expertise in vendor management, contract negotiations, and compliance with safety regulations.Excellent leadership, problem-solving, and team management skills. Strong analytical and reporting abilities with experience in preparing MIS reports

Skills & Competencies:

• Regulatory Compliance: Familiarity with building codes, statutory guidelines, and safety regulations.
• Crisis & Risk Management: Capability to respond effectively to emergencies and mitigate operational risks.
• Communication & Collaboration: Ability to liaise with stakeholders, service providers, and internal teams to ensure smooth operations.
• Project Management: Competence in managing facility upgrade projects, from planning to execution within deadlines and budgets.
• IT & Systems Proficiency: Familiarity with Building Management Systems (BMS), Computer-Aided Facility Management (CAFM), and IT security protocols

Job ID : NO- 

Job Title: Engineering Executive – Electrical

Location: Gurugram, India

Employment Type: Full-Time

Department: Engineering Services

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

We are looking for a detail-oriented Engineering Executive – Electrical to execute preventive and corrective maintenance activities, troubleshoot electrical systems, and ensure compliance with operational and safety standards. The role also involves maintaining accurate technical records, supporting facility upgrades, and contributing to new installations to ensure seamless functioning of all electrical infrastructure

Key Responsibilities

Maintenance Execution

• Carry out preventive and corrective maintenance of electrical systems, including power distribution, lighting, HVAC connections, and backup systems.
• Conduct routine inspections to ensure system efficiency and compliance with safety regulation

Troubleshooting & Repairs

• Diagnose faults and resolve electrical issues in a timely manner to minimize downtime.
• Coordinate with the facility team to address escalated technical problems.

Documentation & Compliance

• Maintain accurate logs of all maintenance and repair activities.
• Ensure compliance with statutory requirements, safety codes, and internal audit protocols.
• Assist in preparing reports for MIS and compliance records.

Support for Upgrades & Installations

• Provide technical assistance in facility upgrades, retrofits, and new equipment installations.
• Collaborate with vendors and contractors during project execution.

Requirement

• Education: B.Tech in Electrical Engineering.
• Experience: 4–5 years of hands-on experience in electrical maintenance and facility engineering. Strong knowledge of electrical systems, circuits, power distribution, and safety practices. Familiarity with preventive maintenance techniques and troubleshooting methodologies. Good understanding of building services integration (HVAC, fire systems, IT support). Ability to work collaboratively within cross-functional teams.

Skills & Competencies

• Compliance Awareness: Knowledge of electrical codes, statutory guidelines, and safety practices.
• Documentation Skills: Accuracy in record-keeping, reporting, and compliance tracking.
• Collaboration & Communication: Capability to work with facility teams, vendors, and stakeholders.
• Adaptability: Ability to support upgrades, new installations, and facility enhancement projects.

Job ID : NO- 

Job Title: Engineering Executive – Mechanical

Location: Gurugram, India

Employment Type: Full-Time

Department: Engineering Services

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

We are looking for a detail-oriented Engineering Executive – Mechanical to execute preventive and corrective maintenance activities, troubleshoot mechanical systems, and ensure compliance with operational and safety standards. The role also involves maintaining accurate technical records, supporting facility upgrades, and contributing to new installations to ensure seamless functioning of all mechanical infrastructure.

Key Responsibilities

Maintenance Execution

• Carry out preventive and corrective maintenance of mechanical systems, including HVAC equipment, pumps, compressors, water supply systems, and other utilities.
• Conduct routine inspections to ensure system efficiency and compliance with safety and environmental standards.

Troubleshooting & Repairs

• Diagnose faults and resolve issues in mechanical equipment and systems to minimize downtime.
• Coordinate with the facility and engineering team to address escalated technical problems.

Documentation & Compliance

• Maintain accurate logs of all mechanical maintenance and repair activities.
• Ensure compliance with statutory requirements, safety codes, and internal audit protocols.
• Assist in preparing reports for MIS and compliance records.

Support for Upgrades & Installations

• Provide technical support in facility upgrades, retrofits, and installation of new mechanical systems.
• Collaborate with vendors and contractors during project execution.

Requirement

• Education: B.Tech in Mechanical Engineering.
• Experience: 4–5 years of hands-on experience in mechanical maintenance and facility engineering. Strong knowledge of mechanical systems, including HVAC, plumbing, pumps, and utility equipment. Familiarity with preventive maintenance techniques and troubleshooting methodologies. Good understanding of building services integration (electrical, fire systems, IT support). Ability to work collaboratively within cross-functional teams.

Skills & Competencies

• Compliance Awareness: Understanding of mechanical codes, statutory guidelines, and safety standards.
• Documentation Skills: Accuracy in record-keeping, reporting, and compliance tracking.
• Collaboration & Communication: Ability to work effectively with internal teams, vendors, and service providers.
• Adaptability: Readiness to support upgrades, new installations, and facility enhancement projects.

Job ID : NO- 

Job Title: Engineering Executive – IT & Automation

Location: Gurugram, India

Employment Type: Full-Time

Department: Engineering Services

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

We are looking for a detail-oriented Engineering Executive – IT & Automation to execute preventive and corrective maintenance of IT, automation, and control systems, troubleshoot technical issues, and ensure compliance with operational and security standards. The role also involves maintaining accurate technical records, supporting system upgrades, and contributing to new installations to ensure seamless functioning of IT and automation infrastructure.

Key Responsibilities

Maintenance Execution

• Carry out preventive and corrective maintenance of IT infrastructure, servers, networking equipment, automation controls, and building management systems.
• Conduct routine inspections of automation and IT systems to ensure reliability, efficiency, and compliance with safety/security protocols.

Troubleshooting & Repairs

• Diagnose and resolve faults in IT hardware, networking, and automation control systems to minimize downtime.
• Collaborate with the IT and facility teams to resolve escalated technical issues promptly.

Documentation & Compliance

• Maintain accurate logs of maintenance, updates, and repair activities for IT and automation systems.
• Ensure compliance with organizational IT policies, statutory requirements, and audit protocols.
• Support preparation of MIS and compliance reports for system operations.

Support for Upgrades & Installations

• Provide technical assistance for upgrades, retrofits, and installation of IT and automation systems.
• Coordinate with vendors and contractors during execution of automation and IT projects.

Requirement

• Education: B.Tech in Electrical / Instrumentation Engineering.
• Experience: 4–5 years of hands-on experience in IT systems, automation, or instrumentation maintenance. Strong knowledge of networking, IT infrastructure, automation controls, and building management systems (BMS).Familiarity with preventive maintenance techniques and troubleshooting methodologies. Good understanding of integration between IT, automation, and building services. Ability to work collaboratively within cross-functional teams.
•  

Skills & Competencies

• Compliance Awareness: Knowledge of IT security standards, statutory guidelines, and automation safety protocols.
• Problem-Solving: Strong diagnostic skills for troubleshooting IT and automation-related issues.
• Documentation Skills: Accuracy in record-keeping, reporting, and compliance tracking.
• Collaboration & Communication: Ability to work effectively with IT, facility, and vendor teams.
• Adaptability: Readiness to support upgrades, new installations, and emerging technologies in automation.

Job ID : NO- 

Job Title: Engineering Executive – Electronics

Location: Gurugram, India

Employment Type: Full-Time

Department: Engineering Services Line Management

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

We are looking for a detail-oriented Engineering Executive – Electronics to execute preventive and corrective maintenance of electronic systems, troubleshoot equipment issues, and ensure compliance with operational and safety standards. The role also involves maintaining accurate technical records, supporting system upgrades, and contributing to new installations to ensure seamless functioning of electronic infrastructure across the facility.

Key Responsibilities

Maintenance Execution

• Carry out preventive and corrective maintenance of electronic systems, including access control systems, CCTV, fire alarm systems, sensors, and communication equipment.
• Conduct regular inspections to ensure operational efficiency and compliance with safety and performance standards.

Troubleshooting & Repairs

• Diagnose and repair faults in electronic devices, control panels, and instrumentation systems.
• Work with facility and IT teams to resolve escalated electronic system issues promptly.

Documentation & Compliance

• Maintain accurate logs of maintenance, repairs, and upgrades performed on electronic systems.
• Ensure compliance with statutory requirements, safety codes, and internal audit protocols.
• Support preparation of MIS and compliance reports for electronic operations.

Support for Upgrades & Installations

• Assist in the installation and integration of new electronic systems, including sensors, communication devices, and control systems.
• Collaborate with vendors and contractors to ensure quality and timely project delivery.

Requirement

• Education: B.Tech in Electronics Engineering.
• Experience: 4–5 years of hands-on experience in electronic systems maintenance, troubleshooting, and facility engineering. Strong understanding of electronic circuits, control systems, security systems, and instrumentation. Familiarity with preventive maintenance techniques and diagnostic methodologies. Knowledge of integration of electronic systems with IT, mechanical, and building services. Ability to work collaboratively within cross-functional teams.
•  

Skills & Competencies

• Compliance Awareness: Knowledge of electronics standards, statutory guidelines, and safety practices.
• Problem-Solving: Diagnostic ability to identify and resolve faults in electronic systems efficiently.
• Documentation Skills: Accuracy in record-keeping, reporting, and compliance tracking.
• Collaboration & Communication: Ability to coordinate with facility, IT, and vendor teams.
• Adaptability: Flexibility to support upgrades, new installations, and emerging electronic technologies.

Job ID : NO- 

Job Title: IT Help Desk

Location: Gurugram, India

Employment Type: Full-Time

Department: Information Technology Staff

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

We are seeking IT Help DeskStaff to provide first-level technical support to users, ensuring smooth functioning of IT systems and infrastructure. The role involves assisting with hardware, network, and software troubleshooting, resolving routine IT issues, and escalating complex problems to advanced IT support. The position requires strong problem-solving skills, technical know-how, and customer service orientation.

Key Responsibilities

Maintenance Execution

• Provide first-level IT support to end users for hardware, software, and networking issues.
• Manage routine hardware troubleshooting (desktops, laptops, printers, peripherals).
• Support basic network troubleshooting including connectivity and configuration issues.
• Assist users with software installation, updates, and configuration.
• Maintain IT support logs and documentation of issues resolved or escalated.
• Escalate unresolved or complex issues to advanced IT support or vendors as required.
• Support IT team in maintaining an organized inventory of IT equipment and accessories.

Requirement

• Education: B.Tech in Electronics Engineering.
• Experience: 4–5 years of hands-on experience in electronic systems maintenance, troubleshooting, and facility engineering. Strong understanding of electronic circuits, control systems, security systems, and instrumentation. Familiarity with preventive maintenance techniques and diagnostic methodologies. Knowledge of integration of electronic systems with IT, mechanical, and building services. Ability to work collaboratively within cross-functional teams.
•  

Skills & Competencies

• Problem-Solving: Ability to quickly diagnose and resolve common IT issues.
• Service Orientation: Customer-centric approach with clear and courteous communication.
• Documentation: Accuracy in maintaining IT logs, support tickets, and inventory records.
• Collaboration: Ability to work effectively with IT teams, vendors, and users.
• Adaptability: Readiness to learn and support evolving IT systems and technologies.

Job ID : NO- 

Job Title: Carpenter

Location: Gurugram, India

Employment Type: Full-Time

Department: Engineering & Services Staff

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

We are seeking a skilled Carpenter to perform carpentry repairs, fittings, and fabrication works across the facility. The role also involves supporting event setups, handling wooden installations, and assisting with routine maintenance tasks. The position requires hands-on technical skills, precision, and the ability to deliver high-quality workmanship within timeline.

Key Responsibilities

Maintenance Execution

• Perform carpentry repairs, fittings, and fabrication of wooden structures, furniture, and fixtures.
• Carry out routine inspections and ensure maintenance of wooden assets in the facility.
• Support event setups and dismantling, including temporary structures and fittings.
• Assist in maintenance tasks requiring carpentry expertise in collaboration with the engineering team.
• Maintain tools, equipment, and work areas in a safe and organized manner.
• Ensure compliance with facility safety standards and work protocols.

Requirement

• Experience: 4–5 years of hands-on experience in carpentry and maintenance.
• Education: ITI / Diploma in Carpentry or equivalent vocational certification.
• Technical Expertise: Skilled in carpentry repair, fabrication, and precision work. Strong knowledge of carpentry tools, machinery, and fabrication techniques. Ability to read and interpret technical drawings and measurements. Familiarity with facility maintenance and repair tasks.
•  

Skills & Competencies

• Problem-Solving: Ability to diagnose repair needs and execute effective solutions.
• Service Orientation: Reliable and responsive in addressing facility requirements.
• Team Collaboration: Ability to coordinate with facility, events, and engineering teams.
• Adaptability: Willingness to support diverse tasks such as event setups and general maintenance.
• Attention to Detail: Commitment to delivering safe, durable, and high-quality workmanship.

Job ID : NO- 

Job Title: Electrician

Location: Gurugram, India

Employment Type: Full-Time

Department: Engineering & Services Staff

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

We are seeking a skilled Electrician to maintain and repair electrical fittings, wiring, and systems across the facility. The role also involves performing safety checks, ensuring compliance with electrical standards, and promptly resolving breakdowns to minimize downtime. The position requires hands-on technical expertise, attention to safety, and the ability to deliver reliable electrical services for seamless facility operations.

Key Responsibilities

Maintenance Execution

• Maintain and repair electrical fittings, wiring, and distribution systems across the facility.
• Perform routine inspections and safety checks to ensure compliance with electrical standards.
• Respond to electrical breakdowns and resolve issues promptly to minimize downtime.
• Assist in the installation and commissioning of new electrical systems or equipment.
• Maintain tools, testing equipment, and work areas in a safe and organized condition.
• Collaborate with the engineering and facility teams for preventive and corrective maintenance tasks.
• Ensure adherence to safety protocols and statutory guidelines for electrical systems.

Requirement

• Experience: 4–5 years of hands-on experience in electrical maintenance and repair.
• Education: ITI / Diploma in Electrical or equivalent vocational certification. Technical Expertise: Skilled in electrical wiring, fittings, and troubleshooting. Strong knowledge of electrical systems, circuits, and safety practices. Familiarity with facility maintenance, electrical panels, and load management. Ability to read and interpret electrical diagrams and technical documents.
•  

Skills & Competencies

• Problem-Solving: Ability to quickly diagnose faults and restore electrical systems.
• Safety Awareness: Strong adherence to electrical codes and workplace safety standards.
• Service Orientation: Reliable and responsive in addressing facility electrical needs.
• Team Collaboration: Ability to coordinate with engineering and facility teams.
• Adaptability: Flexibility to handle breakdowns, new installations, and urgent repairs.
• Attention to Detail: Precision in maintenance, inspections, and documentation of electrical work.

Job ID : NO- 

Job Title: Legal Executive

Location: Gurugram, India

Employment Type: Full-Time

Department: Legal

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

We are seeking an experienced Legal Executive to manage the company’s legal affairs, with a focus on contracts, compliance, and risk mitigation. The ideal candidate will have strong expertise in drafting, reviewing, and managing agreements, ensuring legal compliance, and coordinating with external legal counsel. This role plays a key part in protecting the organization’s interests while supporting its business operations.

Key Responsibilities

Maintenance Execution

• Draft, review, and manage contracts and agreements, including vendor contracts, service agreements, and partnership documents.
• Ensure all legal documents comply with company policies, laws, and regulations, minimizing potential risks.
• Coordinate with external legal counsel to ensure timely and accurate preparation of agreements.
• Recommend changes to business processes or practices to minimize legal exposure.
• Prepare MIS reports and assist in maintaining organized legal records.
• Review and validate legal documents drafted by external consultants or partners to ensure accuracy and adherence to legal standards.
• Advise management on legal risks related to new business ventures, partnerships, or operational changes.
• Develop, maintain, and implement legal documentation templates, policies, and processes.
• Monitor contract timelines, renewals, and compliance with obligations to prevent legal issues.
• Maintain a centralized repository of all legal agreements for reference, tracking, and auditing purposes.
• Conduct periodic audits of legal processes and provide training to staff on compliance, contract management, and risk mitigation.

Requirement

• Educational Qualification: LLB (Bachelor of Laws) from a recognized university.
• Experience: Minimum 5 years of experience in corporate legal affairs, contract management, or a similar role. Strong knowledge of corporate laws, contract law, and regulatory compliance. Excellent drafting, reviewing, and negotiation skills. Proactive, detail-oriented, and able to manage multiple priorities. Strong communication, analytical, and problem-solving skills.
•  

Skills & Competencies

• Risk assessment and mitigation.
• Ability to liaise effectively with external legal counsel and internal stakeholders.
• High attention to detail and accuracy in legal documentation.
• Proficiency in legal process management and contract monitoring.

Job ID : NO- 

Job Title: Admin Manager

Location: Gurugram, India

Employment Type: Full-Time

Department: Admin

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

The Admin Manager will be responsible for overseeing all administrative operations of the Knowledge Center, ensuring smooth functioning of office services, housekeeping, security, and vendor management. The role requires close coordination with the Facility Management, Coworking, and Event Management teams to maintain infrastructure, office supplies, and compliance standards while supporting all departments in daily operations.

Key Responsibilities

Administrative & Facility Management

• Oversee housekeeping, security, and office services, ensuring high standards of cleanliness, safety, and functionality.
• Coordinate with the Facility Management team for timely upkeep of infrastructure, preventive maintenance, and vendor services.
• Manage procurement, distribution, and inventory of office supplies and equipment, ensuring cost efficiency.
• Coordinate workspace allocation and provide assistance to employees regarding office-related needs.

Vendor & Contract Management

• Maintain strong relationships with vendors and service providers, negotiating and managing contracts for cleaning, catering, security, IT support, and other administrative services.
• Ensure vendors comply with organizational standards and service-level agreements.

Event & Internal Coordination

• Assist in organizing internal meetings, events, and functions, ensuring logistical arrangements such as seating, equipment, and refreshments.
• Coordinate with Coworking and Event Management teams to ensure smooth execution of events.
• Facilitate visitor management and entry protocols, ensuring a professional and welcoming environment.

Compliance & Reporting

• Maintain records of administrative documentation, including service agreements, maintenance schedules, and vendor contracts.
• Ensure filing and retrieval systems are accurate and accessible.
• Ensure administrative operations comply with local regulations and organizational policies.
• Prepare MIS reports, facility usage reports, and regulatory documentation as required.

Department Support

• Provide administrative assistance to all departments, ensuring smooth office operations.
• Act as a point of coordination for cross-functional teams to resolve office-related issues efficiently.

Requirements

• Education: Graduate / MBA.
• Experience: 5+ years of relevant experience in administrative management, facility management, or office operations. Strong organizational and leadership skills. Experience in vendor management, procurement, and contract administration.Proficiency in MS Office, ERP, or administrative management tools. Excellent communication and interpersonal skills. Ability to manage multiple priorities in a fast-paced environment.

Skills & Competencies

• Problem-solving and decision-making capabilities in administrative operations.
• Strong vendor negotiation and relationship management skills.
• Attention to detail and adherence to compliance and safety standards.
• Ability to coordinate across multiple departments and manage resources efficiently.
• Professionalism in handling employees, visitors, and external service providers.

Job ID : NO- 

Job Title: Legal Associate

Location: Gurugram, India

Employment Type: Full-Time

Department: Legal

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

We are looking for a diligent Legal Associate to support the legal team in managing contracts, compliance, and documentation. The ideal candidate will assist in drafting legal documents, conducting legal research, and supporting dispute resolution while ensuring that all documentation and processes adhere to company policies and legal standards.

Key Responsibilities

• Assist legal executives and senior management in drafting contracts, agreements, and other legal documents.
• Conduct legal research and provide inputs on laws, regulations, and compliance matters.
• Manage filing, documentation, and maintenance of legal records for easy retrieval and monitoring.
• Support the legal team in dispute resolution, contract management, and compliance-related activities.
• Ensure that legal processes and documentation align with company policies and regulatory requirements.
• Liaise with internal stakeholders and, when necessary, external legal consultants for clarification or support.

Requirements

• Educational Qualification: LLB (Bachelor of Laws) from a recognized university.
• Experience: 2–3 years of experience in corporate legal work, contract management, or compliance support. Good understanding of corporate and contract law. Strong drafting, documentation, and research skills. Detail-oriented, organized, and able to manage multiple tasks efficiently. Strong communication and analytical skills.

Skills & Competencies

• Proficiency in legal research and documentation.
• Ability to support dispute resolution and compliance initiatives.
• High attention to detail and organizational skills.
• Ability to work collaboratively within a legal team and with other department

Job ID : NO- 

Job Title: Admin Executive

Location: Gurugram, India

Employment Type: Full-Time

Department: Admin

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

We are seeking a detail-oriented and proactive Admin Executive to support our daily administrative operations. The ideal candidate will ensure the smooth functioning of office processes, coordinate with vendors and staff, and provide assistance in organizing events and office activities.

Key Responsibilities

• Administrative Support
  • Support day-to-day admin operations, ensuring smooth functioning of office processes.
  • Manage correspondence, filing, and documentation to maintain organized records.
  • Assist in logistics arrangements, including office supplies, seating, and internal coordination.
• Vendor & Staff Coordination
  • Assist the Admin Manager in coordinating with vendors and service providers.
  • Support staff coordination, including workspace allocation and basic employee requests.
  • Track vendor service delivery and maintain records of agreements and contracts.
• Event & Internal Assistance
  • Provide logistical support for internal meetings, events, and functions.
  • Assist in coordination with Event Management and other departments for smooth execution of office activities.
  • Support visitor management and maintain a professional office environment.
• Compliance & Reporting
  • Maintain accurate administrative records and filing systems.
  • Assist in preparing reports and documentation as required by management.
  • Ensure adherence to organizational policies and compliance standards.
  •  

Requirements

• Education: Graduate.
• Experience: 2–3 years in administrative support, office operations, or related functions. Strong organizational and multitasking skills. Basic knowledge of vendor management and office operations. Proficiency in MS Office and administrative tools. Good communication and interpersonal skills.

Skills & Competencies

• Attention to detail and ability to maintain accurate records.
• Ability to manage multiple priorities efficiently.
• Professionalism in handling staff, visitors, and vendors.
• Problem-solving and coordination capabilities in administrative tasks.

Job ID : NO- 

Job Title: Security Staff

Location: Gurugram, India

Employment Type: Full-Time

Department: Admin Staff Level

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

The Security Staff will be responsible for ensuring the safety and security of the Knowledge Center, its employees, visitors, and property. The role includes monitoring access points, CCTV systems, and responding promptly to emergencies or incidents to maintain a secure and safe working environment.

Key Responsibilities

• Safety & Security
  • Ensure the safety of staff, visitors, and property at all times.
  • Monitor entry and exit points to control access to the facility.
  • Conduct regular patrols and inspections to detect and prevent security risks.
• Surveillance & Monitoring
  • Monitor CCTV systems and alarm systems to identify unusual activities.
  • Maintain logs of security incidents, visitor entry, and access records.
• Emergency Response
  • Respond promptly to emergencies, incidents, or breaches of security.
  • Coordinate with local authorities, emergency services, and internal teams as required.
  • Assist in evacuation procedures and enforce safety protocols during emergencies.
• Compliance & Reporting
  • Follow organizational security policies and procedures.
  • Prepare reports on daily security activities, incidents, and observations.
  • Maintain records of visitor and vendor access as per compliance standards.

Requirements

• Education: 12th Pass.
• Experience: Prior experience in security services is preferred.
• Certification: Security certification (preferred). Awareness of safety protocols, emergency procedures, and security operations. Ability to remain alert, vigilant, and responsive at all times.

Skills & Competencies

• Strong observation and vigilance skills.
• Professionalism in handling staff, visitors, and emergencies.
• Ability to follow protocols and coordinate with internal teams efficiently.
• Quick decision-making and problem-solving abilities in security-related situations.

Job ID : NO- 

Job Title: Housekeeping & Pantry Staff

Location: Gurugram, India

Employment Type: Full-Time

Department: Admin Staff Level

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

The Housekeeping & Pantry Staff will be responsible for maintaining cleanliness and hygiene across the Knowledge Center, supporting daily and event housekeeping operations, and managing pantry services. The role ensures a clean, safe, and welcoming environment for employees, visitors, and guests.

Key Responsibilities

• Housekeeping & Cleanliness
  • Maintain cleanliness and hygiene of all office spaces, common areas, and restrooms.
  • Conduct daily cleaning routines and periodic deep-cleaning tasks as required.
  • Ensure proper handling and disposal of waste in accordance with hygiene standards..
• Surveillance & Monitoring
  • Monitor CCTV systems and alarm systems to identify unusual activities.
  • Maintain logs of security incidents, visitor entry, and access records.
• Pantry Operations
  • Maintain pantry cleanliness, hygiene, and organization.
  • Assist in preparing beverages, snacks, and light refreshments for staff and guests.
  • Ensure proper maintenance of pantry equipment and inventory.
• Compliance & Reporting
  • Follow organizational hygiene and safety policies.
  • Report any maintenance issues, safety hazards, or operational concerns to supervisors.
  • Maintain records of pantry stock and cleaning schedules as required.

Requirements

• Education: 10th Pass.
• Experience: Prior experience in housekeeping or pantry operations preferred. Basic knowledge of cleaning techniques, hygiene standards, and pantry management. Ability to work efficiently in a team and maintain high standards of cleanliness.

Skills & Competencies

• Attention to detail and commitment to hygiene and safety standards.
• Reliability and punctuality in daily operations.
• Professionalism in interacting with staff, visitors, and vendors.
• Ability to multitask and support both housekeeping and pantry operations efficiently.

Job ID : NO- 

Job Title: Design Coordinator

Location: Gurugram, India

Employment Type: Full-Time

Department: Architecture & Design

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

The UI/UX & Graphic Design Lead will be responsible for driving design initiatives across web, mobile, and marketing collaterals. The role involves conceptualizing and executing high-quality designs, ensuring a seamless user experience, maintaining consistent brand identity, and coordinating design projects across multiple teams.

Key Responsibilities

• Website & Mobile Application Development
  • Gather and evaluate business requirements for website and mobile applications.
  • Create Design Style Guides and design UI/UX wireframes in Figma.
  • Identify and resolve UX issues to enhance user experience.
  • Develop prototypes in Figma as per process flows and requirements.
  • Conceptualize visuals and write content for the website based on business needs.
• Collaterals & Brand Design
  • Design templates for magazines, flyers, brochures, and social media posts.
  • Create graphics, logos, animations, and videos using Adobe After Effects & Premiere Pro.
  • Design collaterals required by all departmental functions
  • Maintain and enforce a consistent brand identity across all outputs, including logos, color schemes, and typography.
• Project & Team Coordination
  • Manage and allocate design projects to team members.
  • Coordinate across teams including graphic design, product design, and UI/UX.
  • Ensure timely delivery of high-quality design outputs while maintaining brand consistency.

Requirements

• Education: Graduate / Diploma in Design.
• Experience: 5+ years in UI/UX design, graphic design, or digital design roles. Proficiency in Figma, Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro), and other design tools. Strong understanding of UI/UX principles, digital design trends, and brand management. Excellent communication, project management, and coordination skills.

Skills & Competencies

• Creativity and attention to detail in design execution.
• Ability to conceptualize and implement user-centric designs.
• Strong time management and multitasking capabilities.
• Ability to maintain brand consistency across multiple platforms and outputs.
• Problem-solving skills and ability to work collaboratively across teams.

Job ID : NO- 

Job Title: Graphic Designer

Location: Gurugram, India

Employment Type: Full-Time

Department: Architecture & Design

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

The Graphic Designer will be responsible for creating compelling visual designs for marketing, branding, and digital campaigns. The role involves collaborating with product, UI/UX, and marketing teams, developing content and graphics for digital and print channels, managing social media campaigns, and optimizing content for SEO and paid advertising to enhance brand visibility and engagement.

Key Responsibilities

• Marketing & Branding Design
  • Develop marketing and branding designs across digital and print platforms.
  • Create flyers, posters, social media posts, banners, and other promotional materials.
  • Collaborate with product and UI/UX teams to ensure visual consistency.
• Digital Marketing & Strategic Planning
  • Develop and implement comprehensive digital marketing strategies to enhance brand awareness and lead generation.
  • Execute campaigns across multiple channels, aligning with overall business goals.
  • Monitor, analyze, and report on campaign performance to optimize ROI.
  • Coordinate with the digital marketing team and prepare MIS reports to track KPIs.
• Content & SEO
  • Develop engaging content including blogs, articles, and whitepapers aligned with brand messaging.
  • Optimize website content, meta tags, and images for SEO performance.
  • Create a content calendar to ensure consistent publishing and performance tracking.
  • Collaborate with the design team to create visually appealing social media posts and ad campaigns.
  • Manage social media platforms to enhance online presence and audience engagement.

• Paid Advertising & Social Media
  • Plan, create, and manage Google Ads campaigns, including search and display ads targeting specific audiences.
  • Allocate and manage advertising budgets to maximize ROI.
  • Write ad copy and design visuals for both paid ads and organic social media content.
  • Monitor campaign performance and adjust strategies based on analytics.
  • Maintain MIS reports for tracking KPIs related to paid advertising and social media campaigns.

Requirements

• Education: Diploma / Graduate in Graphic Design.
• Experience: 5+ years in graphic design, digital marketing, or related roles.Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro) and other design tools. Strong understanding of digital marketing, social media platforms, and SEO best practices. Excellent communication, project management, and team coordination skills.

Skills & Competencies

• Creativity and attention to detail in design execution.
• Ability to conceptualize and implement user-centric and visually appealing designs.
• Strong multitasking and time management capabilities.
• Data-driven approach to optimizing campaigns and content.
• Professionalism in collaborating with cross-functional teams and managing deadlines.
•  

Job ID : NO- 

Job Title: Product Designer

Location: Gurugram, India

Employment Type: Full-Time

Department: Architecture & Design

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

The Product Designer will be responsible for designing innovative physical and digital products, creating 3D models and renderings, and collaborating with engineering teams on prototyping. The role involves translating user needs and business requirements into functional, aesthetically appealing, and manufacturable product designs.

Key Responsibilities

• Product Design & Development
  • Design physical and digital products from concept to final execution.
  • Develop detailed 3D models, CAD drawings, and renderings for visualization and production.
  • Collaborate with engineering and production teams to create prototypes and refine designs.
• Research & Ideation
  • Conduct research on user needs, market trends, and competitive products to inform design decisions.
  • Generate innovative concepts and design solutions that meet functional and aesthetic requirements.
  • Evaluate design feasibility, cost, and materials selection for manufacturability.
• Prototyping & Testing
  • Work closely with engineers to develop prototypes and test designs for functionality and usability.
  • Iterate designs based on feedback from testing and stakeholder input.
  • Ensure product designs comply with safety, quality, and sustainability standards.

• Collaboration & Documentation
  • Collaborate with cross-functional teams including marketing, product management, and engineering.
  • Maintain design documentation, style guides, and 3D model libraries for reference and production.
  • Participate in design reviews and provide constructive feedback to peers.

Requirements

• Education: Graduate / Diploma in Product Design.
• Experience: 5+ years in product design for physical and/or digital products. Proficiency in 3D modeling software (e.g., SolidWorks, Rhino, AutoCAD) and rendering tools. Strong understanding of design principles, materials, ergonomics, and manufacturing processes. Excellent collaboration, communication, and project management skills.

Skills & Competencies

• Creativity and attention to detail in product aesthetics and functionality.
• Ability to translate concepts into manufacturable products and prototypes.
• Strong problem-solving skills and adaptability to design challenges.
• Effective cross-team collaboration and ability to manage multiple design projects.
• Knowledge of materials, production techniques, and user-centered design principle
•  

Job ID : NO- 

Job Title: QMS & Training Manager

Location: Gurugram, India

Employment Type: Full-Time

Department: QMS & Training

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

The Product Designer will be responsible for designing innovative physical and digital products, creating 3D models and renderings, and collaborating with engineering teams on prototyping. The role involves translating user needs and business requirements into functional, aesthetically appealing, and manufacturable product designs.

Key Responsibilities

• Quality Management System (QMS)
  • Establish, implement, and oversee the organization’s QMS in compliance with ISO and industry standards.
  • Prepare and maintain SOPs, guidelines, process flows, and daily checklists.
  • Conduct process reviews (monthly/quarterly) and implement necessary changes for efficiency and innovation.
  • Develop and enforce company-wide quality policies, ensuring alignment with organizational goals.
• Documentation & Compliance
  • Prepare audit schedules and conduct QC visits.
  • Document QC checklists, audit reports, and non-conformance (NC) reports.
  • Maintain customer feedback forms, CS reports, and training documentation (manuals, scorecards, reports).
  • Implement a Document Control System to ensure version control and accessibility of quality records.
  • Monitor compliance with applicable regulatory and quality standards.
• Training Management
  • Identify organizational training needs and develop training programs.
  • Design training materials, session reports, and evaluation scorecards.
  • Create and maintain Departmental Training Matrix (DTM) to track effectiveness.
  • Schedule, deliver, and evaluate training sessions to enhance employee knowledge and skills.
  • Foster a culture of quality awareness across all departments.

• Process Monitoring & Auditing
  • Schedule Inspection Schedule for Catalog Library and Immersive Hub catalogs, (both planned and random inspections).
  • Ensure material quality at arrival, shelving, and storage stages.
  • Report and resolve quality issues in coordination with relevant teams.
• Process Monitoring & Auditing
  • Schedule Inspection Schedule for Catalog Library and Immersive Hub catalogs, (both planned and random inspections).
  • Ensure material quality at arrival, shelving, and storage stages.
  • Report and resolve quality issues in coordination with relevant teams.
• Quality Check of Materials
  • Schedule Inspection Schedule for Catalog Library and Immersive Hub catalogs, (both planned and random inspections).
  • Ensure material quality at arrival, shelving, and storage stages.
  • Report and resolve quality issues in coordination with relevant teams.

• Customer Experience & Feedback
  • Prepare, distribute, and collect customer feedback forms on a rotational basis.
  • Analyze customer satisfaction data, highlighting areas of concern.
  • Implement improvement plans based on feedback insights.
• Continual Improvement
  • Monitor and evaluate processes for continual improvement opportunities.
  • Implement innovative approaches to enhance quality, efficiency, and customer satisfaction.
  • Provide advisory plans for management approval and oversee implementation.

Requirements

• Education: Graduate / MBA (Preferred specialization in Operations, Quality, or Training).
• Experience: 10+ years of experience in Quality Management Systems, Training, and Auditing.
• Certifications: QMS Certification (ISO 9001 or equivalent) mandatory.
• Proven expertise in quality management, process improvement, and training development.
• Strong knowledge of audit processes, compliance standards, and documentation management.
• Excellent leadership, communication, and cross-departmental coordination skills.

Skills & Competencies:

• Strong analytical and problem-solving skills with focus on root cause analysis.
• Ability to design and implement training programs effectively.
• Excellent documentation and process management skills.
• Detail-oriented with commitment to quality and compliance.
• Ability to drive cultural change towards quality awareness and continuous improvement.
•  

Job ID : NO- 

Job Title: QMS & Training Manager

Location: Gurugram, India

Employment Type: Full-Time

Department: QMS & Training

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

The QMS & Training Manager will be responsible for conducting quality audits, monitoring compliance, and supporting continuous improvement initiatives across the organization. The role includes developing and maintaining SOPs, implementing CAPA (Corrective & Preventive Action Plans), providing staff training on quality standards, and ensuring adherence to ISO and industry requirements. This position plays a key role in driving efficiency, compliance, and quality awareness across departments.

Key Responsibilities

• Quality Management System (QMS)
  • Establish, implement, and oversee the organization’s QMS in compliance with ISO and industry standards.
  • Prepare and maintain SOPs, guidelines, process flows, and daily checklists.
  • Conduct process reviews (monthly/quarterly) and implement necessary changes for efficiency and innovation.
  • Develop and enforce company-wide quality policies, ensuring alignment with organizational goals.
• Documentation & Compliance
  • Prepare audit schedules and conduct QC visits.
  • Document QC checklists, audit reports, and non-conformance (NC) reports.
  • Maintain customer feedback forms, CS reports, and training documentation (manuals, scorecards, reports).
  • Implement a Document Control System to ensure version control and accessibility of quality records.
  • Monitor compliance with applicable regulatory and quality standards.
• Training Management
  • Identify organizational training needs and develop training programs.
  • Design training materials, session reports, and evaluation scorecards.
  • Create and maintain Departmental Training Matrix (DTM) to track effectiveness.
  • Schedule, deliver, and evaluate training sessions to enhance employee knowledge and skills.
  • Foster a culture of quality awareness across all departments.
• Process Monitoring & Auditing
  • Conduct random, planned, and special audits to ensure process adherence.
  • Generate audit result reports and ensure corrective actions are implemented.
  • Follow up on audit findings, ensuring timely closure of NC reports.
  • Collaborate with cross-functional teams to integrate best practices.
• Quality Check of Materials
  • Schedule Inspection Schedule for Catalog Library and Immersive Hub catalogs, (both planned and random inspections).
  • Ensure material quality at arrival, shelving, and storage stages.
  • Report and resolve quality issues in coordination with relevant teams.
• Customer Experience & Feedback
  • Prepare, distribute, and collect customer feedback forms on a rotational basis.
  • Analyze customer satisfaction data, highlighting areas of concern.
  • Implement improvement plans based on feedback insights.
• Continual Improvement
  • Monitor and evaluate processes for continual improvement opportunities.
  • Implement innovative approaches to enhance quality, efficiency, and customer satisfaction.
  • Provide advisory plans for management approval and oversee implementation.

Skills & Competencies:

• Strong analytical and problem-solving skills with focus on root cause analysis.
• Ability to design and implement training programs effectively.
• Excellent documentation and process management skills.
• Detail-oriented with commitment to quality and compliance.
• Ability to drive cultural change towards quality awareness and continuous improvement.
•  

Job ID : NO- 

Job Title: QMS Executive

Location: Gurugram, India

Employment Type: Full-Time

Department: QMS & Training

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

The QMS Executive will be responsible for conducting audits, inspections, and compliance checks to ensure adherence to the organization’s Quality Management System (QMS). The role includes tracking compliance metrics, supporting CAPA (Corrective & Preventive Action Plans), assisting in SOP development, and maintaining quality documentation. This position plays a vital role in supporting continuous improvement, regulatory compliance, and quality awareness across the company.

Key Responsibilities

• Quality Audits & Compliance
  • Conduct quality audits and inspections across departments.
  • Track compliance metrics, KPIs, and prepare regular MIS reports/dashboards.
  • Perform root cause analysis of deviations and support the design and execution of Corrective & Preventive Action Plans (CAPA).
  • Ensure adherence to ISO and regulatory quality standards.
• Policy, SOPs & Documentation
  • Support the implementation of the company’s quality policy and communicate it across teams.
  • Develop, document, and update Standard Operating Procedures (SOPs) across operations, inventory, quality control, and logistics.
  • Maintain quality manuals, procedures, audit checklists, inspection reports, and NC records.
  • Implement a Document Control System for proper version control and accessibility of quality documentation.
• Process Monitoring & Testing
  • Conduct process audits and collaborate with cross-functional teams for alignment on quality standards.
  • Plan and execute user testing for physical space experiences, digital interfaces, and workflow interventions.
  • Collect feedback from stakeholders (internal teams, clients, vendors) to iterate and improve processes.
  • Monitor and evaluate service delivery for compliance, functionality, and consistency.

• Training & Awareness
  • Provide training sessions on quality management principles, SOP adherence, and testing protocols.
  • Develop and maintain a Departmental Training Matrix (DTM) to track training effectiveness.
  • Assist in developing training content and conducting quality awareness workshops.
• Continual Improvement & Feedback
  • Support continuous improvement initiatives across departments.
  • Collect and analyze customer/stakeholder feedback to highlight improvement areas.
  • Assist in implementing best practices and corrective action plans to enhance service quality and operational efficiency.

Requirements

• Education: Graduate / Diploma in Quality Management or related field.
• Experience: 2–5 years in Quality Management, Auditing, or Compliance.
• Certifications: ISO/QMS Certification preferred. Good understanding of audits, CAPA, SOP documentation, and compliance frameworks. Strong reporting and MIS documentation skills.

Skills & Competencies:

• Strong analytical and problem-solving skills.
• Attention to detail and accuracy in documentation.
• Ability to coordinate with cross-functional teams.
• Good communication and training delivery skills.
• Commitment to quality, compliance, and continual improvement.
• Time management and organizational skills.
•  

Job ID : NO- 

Job Title: Training Executive

Location: Gurugram, India

Employment Type: Full-Time

Department: QMS & Training

About Us

The Knowledge Center, Gurgaon is a state-of-the-art material experience and innovation hub designed to empower professionals in the architecture, design, and construction industry. We provide a dynamic platform that seamlessly integrates physical libraries with intelligent digital systems, enabling architects, designers, and builders to discover, evaluate, and source building materials with ease.

Role Overview

The Training Executive will be responsible for conducting training needs assessments, developing training programs, and delivering learning modules to enhance employee skills and knowledge. The role involves maintaining training documentation, monitoring employee progress, and fostering a culture of continuous learning and quality awareness. This position plays an important role in building employee capability, aligning training initiatives with organizational objectives, and supporting overall process improvement.

Key Responsibilities

• Training Needs Assessment

  Conduct regular training needs assessments in collaboration with department heads.

  Identify skill gaps and recommend relevant training programs.

  Align training initiatives with organizational goals and quality standards.

  Program Design & Delivery

  Develop, update, and deliver training modules (classroom, digital, and on-the-job).

  Provide training and support to staff on quality management principles, tools, and techniques.

  Design learning materials, presentations, and training handbooks.

  Deliver engaging training sessions to enhance employee knowledge and skill development.

  Tracking & Documentation

  Create, maintain, and update the Departmental Training Matrix (DTM) to track training participation and effectiveness.

  Monitor and record employee progress, certifications, and skill development milestones.

  Maintain comprehensive training documentation including training calendars, reports, and evaluation forms.

  Evaluation & Continuous Improvement

  Assess the effectiveness of training programs through feedback surveys and performance evaluations.

  Collect insights from employees and managers to improve training content and delivery.

  Recommend innovative methods and tools for improving employee learning experiences.

  Foster a culture of knowledge sharing, capability building, and continuous learning.

Requirements

• Education: Graduate / Diploma in HR, Training, or related field.
• Experience: 2–5 years in training design, delivery, or HR development roles.
• Certifications: Training & Development certification preferred. Proven ability to conduct needs assessments and deliver effective training.Strong documentation, reporting, and communication skills.

Skills & Competencies:

• Strong facilitation and presentation skills.
• Ability to design engaging training materials and programs.
• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Analytical mindset to measure and improve training effectiveness.
• Commitment to fostering a culture of quality awareness and learning.
•  

Job ID : NO-